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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tamera Marzette

March 20, 2026

5  out of  5
rating by Tamera Marzette
"Erica is always a great help I appreciate all she does for me thank you"
We responded:
"Thanks for the 5-star shout-out, Tamera! We’re so glad you found value in working with us. We look forward to continuing to serve you here in Smyrna. Laurabeth Pettigrew - State Farm Insurance Agent"
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Faiza Ahmed

March 17, 2026

5  out of  5
rating by Faiza Ahmed
"I had the experience of my dreams. Erica gave me the best rate possible. The customer service was incredible. I came in feeling stressed and left with the biggest weight lifted off of my shoulders and a grin from one side of my face to another. I truly could not have had a better experience elsewhere, and their 5 star rating speaks for itself."
We responded:
"Thanks for the 5-star shout-out, Faiza! We’re so glad you found value in working with us. We look forward to continuing to serve you here in Smyrna. Laurabeth Pettigrew - State Farm Insurance Agent"
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Natalie Carbajal

February 27, 2026

5  out of  5
rating by Natalie Carbajal
"Great customer service"
We responded:
"Five stars — thank you so much! We’re so glad you chose our office for your insurance needs. Laurabeth Pettigrew - State Farm Insurance Agent"
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Joacir Costa

February 26, 2026

5  out of  5
rating by Joacir Costa
"I’ve had a very positive experience with Laurabeth Pettigrew’s State Farm office. The team has been attentive, responsive, and willing to walk me through different coverage options so I could make an informed decision. I truly appreciate their professionalism and customer care. Highly recommended."
We responded:
"Hi Joacir!! Thank you very much for your review and your kind words! We are proud to have you as a customer and to assist in any way we can. - Laurabeth Pettigrew"
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Carmen

February 23, 2026

5  out of  5
rating by Carmen
"Todos muy amables y te te brindan servicio en español también por si no hablas inglés te buscan soluciones rápidamente a tus problemas si para que te cobren más barato"
We responded:
"Gracias por tus palabras!! Lo agradecimos. Si necesitas asistencia, nos puedes llamar y textear. Laurabeth Pettigrew - State Farm Insurance Agent"
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AP

February 23, 2026

5  out of  5
rating by AP
"I've been with this State Farm for several years now and have always received excellent service. They are incredibly knowledgeable and always take the time to explain my policy options clearly. Whenever I've had a question or needed assistance, the team has been prompt and helpful. I truly appreciate their dedication to providing top notch customer care. I would highly recommend their services to anyone seeking reliable insurance."
We responded:
"We appreciate the kind words,! Our Smyrna team is always happy to help. Laurabeth Pettigrew - State Farm Insurance Agent"
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margaret buice

January 5, 2026

5  out of  5
rating by margaret buice
"Laurabeth and her staff are wonderful! They are professional, knowledgeable and go the extra mile to give us the best coverage for our home and vehicles. All at a very affordable price. We are grateful we found this group! The Buices"
We responded:
"Thank you for those kind words! We appreciate it. - Laurabeth P."
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Haley Myers

January 1, 2026

5  out of  5
rating by Haley Myers
"Laurabeth is absolutely amazing! She is knowledgeable in every aspect. And her kind heart leads her way of doing business. Definitely recommend!!"
We responded:
"Thank you, Haley!! - Laurabeth P."
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Majid

December 30, 2025

5  out of  5
rating by Majid
"We cannot say enough wonderful things about our State Farm insurance family. For over twenty-five years, they have provided us with consistently outstanding service, care, and support. Through every stage of life, they have been there for us, and that kind of reliability is truly priceless. Laurabeth, Angelo, and their entire team are more than just insurance agents to us — they feel like part of our family. They give us genuine peace of mind, knowing that no matter what life brings, they are always just a phone call away and ready to help. Whether it’s an unforeseen accident, a natural disaster, or any unexpected situation, we have always felt supported, protected, and guided with professionalism and compassion. Their dedication, responsiveness, and personal touch make all the difference during stressful times. We are deeply grateful for their continued support, honesty, and exceptional service over the past 25 years. We highly recommend this State Farm team to anyone looking for an insurance partner who truly cares and stands by you when you need it most. Thank you, Laurabeth, Angelo, and team — we truly appreciate everything you do!"
We responded:
"Thank you for the wonderful words!! We are grateful always for you and your business. - Laurabeth P."
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Billy Rothery

December 30, 2025

5  out of  5
rating by Billy Rothery
"Erika helped get my auto and home to a price I was comfortable with. There were a lot of options based on different deductibles and she explained them very well. We were able to find a good one based on a price I was comfortable paying, while still being covered in full."
We responded:
"Happy to hear! Thank you very much for your thoughts, Billy! - Laurabeth P."
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Jodi Gremminger

December 30, 2025

5  out of  5
rating by Jodi Gremminger
"Laurabeth and her team exceeded my expectations. As a young woman new to looking for insurance, I wasn’t sure where to start, but they made the entire process easy and stress-free. They consistently look for ways to help me save money and were always understanding and supportive when life got in the way. It’s rare to find such genuine people who truly care about helping you. Thank you Laurabeth & your team!"
We responded:
"Thank you very much, Jodi! We are always here to assist and guide! We appreciate your message!! - Laurabeth P."
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Todd Rudy

December 30, 2025

5  out of  5
rating by Todd Rudy
"We moved to Laurabeth's agency from another State Farm agent in Austell who did a very poor job. We have been pleased for several years with all our insurance policies through State Farm -- home, two vehicles and a camper. She's always ready to take a call and review policies or offer guidance and explanations in making decisions."
We responded:
"Thank you for the 5-star review! I am grateful to have your family as a customer. -Laurabeth "
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Madison Pettigrew

December 30, 2025

5  out of  5
rating by Madison Pettigrew
"I had a great experience with State Farm, especially working with Dawn. She is extremely knowledgeable when it comes to claims and made the entire process smooth and stress-free. Dawn is hardworking, responsive, and truly goes above and beyond to help her customers. On top of that, she is incredibly kind and patient, which makes a big difference during stressful situations. I highly recommend this office and especially Dawn for anyone needing help with insurance claims!"
We responded:
"Thank you, Madison! We appreciate your kind words. Dawn is an exceptional team member, and we wouldn't be the same without her!! - Laurabeth P."
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Mitchell Supplice

December 30, 2025

5  out of  5
rating by Mitchell Supplice
"My experience was awesome. The customer service was top-notch, and the staff was very helpful in making sure I got the best policy. When it came time to making my payments, they were always on time and assisted me whenever I needed help. They also took the time to explain anything I didn’t understand. Their willingness to help truly represents the model of excellent customer service. Thank you all!"
We responded:
"Thank you, Mitchell! We are delighted to hear that you had such a great experience. We appreciate you! - Laurabeth P."
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Dr. Nnachi Amah

December 30, 2025

5  out of  5
rating by Dr. Nnachi Amah
"Being with State Farm has been a great experience and something I must share with others. They are well trained and the professionalism of those that serve is top-notch! Great service! Great people!!"
We responded:
"Thank you, Nnachi!! We appreciate your kind words, and we are so grateful to have you as a customer! - Laurabeth P."
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Jose Huerta

December 30, 2025

5  out of  5
rating by Jose Huerta
"Excelente servicio, se toman el tiempo necesario; para darte el mejor precio, recomiendo 100% esta oficina localizada en Smyrna (Concord Road). Servicio en español. A mi atendió Angelo y fue muy eficiente."
We responded:
"Muchas gracias, Jose! Siempre estamos aqui para apoyar y ayudarlos. - Laurabeth P."
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Dorothy Culpepper

December 29, 2025

5  out of  5
rating by Dorothy Culpepper
"I have been very pleased with my State Farm agent's service, help, sharing information and processing my challenges. Thank you"
We responded:
"Thank you so much, Dorothy, for sharing your experience! We're delighted to assist and support you!! - Laurabeth P."
Profile photo of Malika Mirzoshoeva

Malika Mirzoshoeva

December 29, 2025

5  out of  5
rating by Malika Mirzoshoeva
"Angelo was very professional"
We responded:
"Thank you for the review, Malika!! - Laurabeth P."
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Dawn White

December 28, 2025

5  out of  5
rating by Dawn White
"I’ve worked with Laurabeth for years and she is great!"
We responded:
"Thank you, Dawn!! - Laurabeth P."
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Molly Faye

December 28, 2025

5  out of  5
rating by Molly Faye
"Polite staff & amazing service!"
We responded:
"Molly! We appreciate your kind words :) - Laurabeth P."
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Margaret Knox

December 28, 2025

5  out of  5
rating by Margaret Knox
"Fantastic!"
We responded:
"Thank you, Margaret! - Laurabeth P."
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Jack Mills

December 23, 2025

5  out of  5
rating by Jack Mills
"Great team, they made my account set up easy and painless."
We responded:
"Hey Jack! Thanks for the review :) - Laurabeth P."
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joy miles

December 22, 2025

5  out of  5
rating by joy miles
"Laurabeth and her crew are great! We’ve been shopping around our insurance and received great service! We got quotes and Laurabeth just spent about an hour with us on the phone answering questions and adjusting things to our needs."
We responded:
"Hi Joy! I'm glad that you had a wonderful experience with us and we are happy to assist in any way we can. Thank you!! - Laurabeth P."
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Michael Ursu

December 22, 2025

5  out of  5
rating by Michael Ursu
"Laura Beth was very patient and helpful explaining everything"
We responded:
"I'm glad you had a good experience with us, Michael. Thank you! - Laurabeth P."
Profile photo of Heather Ursu

Heather Ursu

December 22, 2025

5  out of  5
rating by Heather Ursu
"Knowledgeable, friendly, thorough service!"
We responded:
"Hi Heather! Thank you for your review. Happy to be of service!! - Laurabeth P."