Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of PIERRE Tipidon Joseph

PIERRE Tipidon Joseph

March 7, 2025

5  out of  5
rating by PIERRE Tipidon Joseph
"Love them ! Thank you !"
Profile photo of Siyah NoHeart

Siyah NoHeart

February 28, 2025

5  out of  5
rating by Siyah NoHeart
"I called the other day to pay an bill and spoke to Nailah A. , such a wonderful spirit. Definitely changed my day she had excellent customer service!"
Profile photo of Nailah Alexandre

Nailah Alexandre

February 24, 2025

5  out of  5
rating by Nailah Alexandre
"Best agent & team hands down! 😊"
Profile photo of Julien Alexandre

Julien Alexandre

February 22, 2025

5  out of  5
rating by Julien Alexandre
"Great staff, great information 👍"
We responded:
"Thank you Julien! We appreciate you - Laurabeth"
Profile photo of Reina Sheila Gaston

Reina Sheila Gaston

February 22, 2025

5  out of  5
rating by Reina Sheila Gaston
"These ladies are great! So helpful! Thanks for helping with my daughters policy ❤️"
We responded:
"Thank you for the review! We are grateful for her business. "
Profile photo of Dustin Mounts

Dustin Mounts

February 21, 2025

5  out of  5
rating by Dustin Mounts
"The team is always helpful and will work with you as best they can. Definitely would recommend this office for your insurance needs."
We responded:
"Thank you for the review, Dustin. We appreciate you and Katrina very much! Please call us if we can ever be of assistance to you. - Laurabeth"
Profile photo of Lovely Me

Lovely Me

February 21, 2025

5  out of  5
rating by Lovely Me
"Wow ! That best experience I ever had . I did not know much about insurance I called and had one of the best representatives her name was Nailah. She really took her time to explain things to me and she was the best very nice customer service. Will recommend 10/10 if I could give 10 stars I would.Unfortunately I am in Indiana otherwise I would close with this lovely lady . Will definitely recommend her to anyone in her area."
We responded:
"We hope you move to Georgia so we can take care of you!! :) On a serious note, thank you for the kind words. We are lucky to have Na'ilah. - Laurabeth"
Profile photo of Keshia Stephens

Keshia Stephens

February 21, 2025

5  out of  5
rating by Keshia Stephens
"Very sweet ladies answer the phone at this place! 👍🏾"
We responded:
"Thank you Keshia! We appreciate the kind words :) - Laurabeth"
Profile photo of Gabby Pore

Gabby Pore

February 21, 2025

5  out of  5
rating by Gabby Pore
"👍🏼"
We responded:
"Right back at you! :) - Laurabeth"
Profile photo of Diane Lehman

Diane Lehman

February 21, 2025

5  out of  5
rating by Diane Lehman
"They are always so helpful. Love these ladies :)"
We responded:
"Diane, we are so grateful for our 25+ years of doing business with you. Thank you for your kind words. - Laurabeth"
Profile photo of ZOLA FRANCIS

ZOLA FRANCIS

February 20, 2025

5  out of  5
rating by ZOLA FRANCIS
"Nailah is the absolute best!!! So knowledgeable. My husband ended binding with another provider who’s a childhood friend, but that office should definitely get our business."
We responded:
"We appreciate the opportunity, Zola! Hopefully one day we can be of assistance to you in some way. - Laurabeth"
Profile photo of TLMR

TLMR

February 20, 2025

5  out of  5
rating by TLMR
"I called this office because I was connected to them through a colleague. Their level of customer service is exemplary and took time to educate me and find exactly what I was looking for. I spoke to Naila Alexander Who is by far the most compassionate and knowledgeable rep I’ve dealt with in insurance. I unfortunately had to reach out to another office for my team out of state. Naila even pointed me in the right direction. I wish I only had to deal with you guys."
We responded:
"We hope you move to Georgia so we can take care of you!! :) On a serious note, thank you for the kind words. We are lucky to have Na'ilah. - Laurabeth"
Profile photo of Mona Gaudin

Mona Gaudin

February 12, 2025

5  out of  5
rating by Mona Gaudin
"I just had to share this because it one reason I always do everything online is because customer service is changing and isn’t prioritized and I truly hate calling trying to give my business and being disrespected but I took a chance and called the first State Farm number that popped up on google and this landed me to call this office. Nailah answered and was so kind. She took my information and realized I was in a state they didn’t service. She took the time to find an agent in my city and transfer me over the phone without me having to call the other office. I made sure to write down her name. I did found an amazing agent but if I ever come to tGA this will be my agent. PS I looked at your website being nosey :) and you ladies are stunning. God bless."
We responded:
"We hope you move to Georgia so we can take care of you!! :) On a serious note, thank you for the kind words. We are lucky to have Na'ilah. - Laurabeth"
Profile photo of Taylor Johnson

Taylor Johnson

January 22, 2025

5  out of  5
rating by Taylor Johnson
"Great experience, first time buyer of insurance, Nailah and Dana are awesome!"
We responded:
"Dana is a dime! I am so glad she was able to assist you during what can be an overwhelming first-time purchase. I am grateful for your business and review. Call us if you ever need anything! :)"
Profile photo of rachid Ou

rachid Ou

December 31, 2024

5  out of  5
rating by rachid Ou
"Laurabeth and her team offer excellent professionalism and honesty to their customers. The staff are very friendly and always ready to help. I strongly recommend Laurabeth and her team for any of your insurance needs."
We responded:
"Thank you Rachid! We are grateful for your business over the years. Please call us if you ever need anything. - Laurabeth "
Profile photo of Dianne McNorrill

Dianne McNorrill

January 11, 2024

5  out of  5
rating by Dianne McNorrill
"I switched to State Farm because my other insurance had raised rates. When I call, the same people answer the phone and they know me by name. Erica is AMAZING. She's always so friendly and upbeat, very professional and extremely knowledgeable. Laura Beth is wonderful as well as all of her staff. Even though I live in Augusta and they are in Smyrna (about 2hrs away), I feel like I know these people and I never feel like a number to them. HIGHLY recommend!! A+++"
We responded:
"We are big fans of yours too! We are grateful to do business with you. Thank you for the 5 star review - Laurabeth "
Profile photo of Josh

Josh

January 9, 2024

5  out of  5
rating by Josh
"Great experience…Professional and first class service. Thank you!"
We responded:
"Thank you for your wonderful review. We're thrilled to hear that you had a great experience with us. Call us if you ever need anything! -Laurabeth "
Profile photo of Ron Tissier

Ron Tissier

January 9, 2024

5  out of  5
rating by Ron Tissier
"Laurabeth and her team provide the utmost in professionalism and integrity to their customers. All staff are very friendly and extremely helpful. I highly recommend Laurabeth and company for any insurance needs you may have."
We responded:
"Thank you so much for your kind words and high recommendation. It's incredibly gratifying to hear that you've had such a positive experience with my team and me. We always strive to uphold the highest standards of professionalism and integrity. -Laurabeth "
Profile photo of Karley Schimelman

Karley Schimelman

December 7, 2023

5  out of  5
rating by Karley Schimelman
"Amazing! Made the experience stress free and easy."
We responded:
"Thank you for the positive review, Karley! We appreciate your business. Call us if you ever need anything! - Laurabeth"
Profile photo of Drew Campbell

Drew Campbell

December 6, 2023

5  out of  5
rating by Drew Campbell
"LB will nvr let you down! She has a heart of gold!"
We responded:
"Thank you for your kind words and your 5-star review, Drew. -Laurabeth "
Profile photo of Victoria Puckett

Victoria Puckett

November 10, 2023

5  out of  5
rating by Victoria Puckett
"Great State farm agent and great staff!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team. -Laurabeth"
Profile photo of Rebecca Doreé

Rebecca Doreé

November 8, 2023

5  out of  5
rating by Rebecca Doreé
"Recently I needed coverage for my vehicle and was going in circles with agencies. After speaking with Hannah, I felt much better and, at the end of it all, I was able to get coverage on my vehicle through this agency and office. Kindness, patience, and professionalism was definitely displayed."
We responded:
"We're delighted to hear about your positive experience with our office. Providing kindness, patience, and professionalism is what we aim for, and we're pleased to have been able to help you secure coverage for your vehicle. -Laurabeth"
Profile photo of Rachel Palmer

Rachel Palmer

September 19, 2023

5  out of  5
rating by Rachel Palmer
"Taylor is the absolute best. I was on the verge of tears before she called me, and helped answer my questions and she got me set. I really appreciate your kindness and the time you took to help me make the changes I needed. I highly recommend this office if you ever need anything."
We responded:
"Thank you for the positive review Rachel! We are lucky to have Taylor, she is one of the best at helping people set up their insurance. Please call us if you ever need anything!"
Profile photo of Christina Lucia Murray

Christina Lucia Murray

September 8, 2023

5  out of  5
rating by Christina Lucia Murray
"I first went to Laurabeth for my car insurance. She was so easy to work with and responsive that I had her insure my engagement ring and, now, my business! It is great having an insurance agent you can always turn to."
We responded:
"Thank you, Christina! We appreciate your business and are grateful to work with you. Call us if you ever need anything!"
Profile photo of Keona Nicole

Keona Nicole

September 7, 2023

5  out of  5
rating by Keona Nicole
"Erica and Laurabeth are absolutely amazing. They always respond in a timely manner and they made sure I had the best rates for my vehicles. I’m very grateful for their exceptional customer service and professionalism."
We responded:
"Thank you so much!! My agency is lucky to have Erica. We appreciate how easy you are to work with. Call us if you ever need anything!"