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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robin Butler

Robin Butler

June 26, 2025

5  out of  5
rating by Robin Butler
"Na'ilah was fantastic helping our family navigate all our questions, complexies and young driver questions. Go see her!"
We responded:
"Na'ilah is one of our best!! Thank you for stopping by and we appreciate the nice message. We are always here to assist!! - Laurabeth P."
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Lailah Butler

June 26, 2025

5  out of  5
rating by Lailah Butler
"Na’ilah Alexandre was extremely helpful!"
We responded:
"Thank you, Lailah!! Happy Na'ilah was able to take care of you!! We're happy to help :) - Laurabeth P."
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TIFFANY BISBAINE

June 26, 2025

5  out of  5
rating by TIFFANY BISBAINE
"Amazing team!"
We responded:
"You made our day! Thank you, Tiffany :) - Laurabeth P."
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BEV KANNIEN

June 25, 2025

5  out of  5
rating by BEV KANNIEN
"Take their time to explain the process and coverages. Very kind every time I call this office."
We responded:
"Thank you, Bev!! Happy to assist you in anything you need!! - Laurabeth P."
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smyrna local

June 18, 2025

5  out of  5
rating by smyrna local
"Thousands of State Farms but only one team like the LBP team!"
We responded:
"This made the whole team smile. Thank you!! - Laurabeth P."
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Maya Hamler

June 16, 2025

5  out of  5
rating by Maya Hamler
"Excellent service, couldn’t be happier. Thank you!"
We responded:
"Thank you, Maya! We truly appreciate you. Don’t hesitate to reach out if you need any assistance in the future! - Laurabeth P."
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Carlos Jones

June 13, 2025

5  out of  5
rating by Carlos Jones
"NAI HAS EXCELLENT Customer Service. Would definitely be coming back"
We responded:
"So happy to hear you were taken care of. Nai is a fantastic team member! - Laurabeth P."
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Clarissa Tusa

June 13, 2025

5  out of  5
rating by Clarissa Tusa
"Wow! The team is incredible - they are ready to help at a moment’s notice and the process is seamless! I can’t see myself going anywhere else for auto and home insurance. So lucky to have Laurabeth in my corner!"
We responded:
"So happy you've had a positive experience! Glad we have been able to take care of you and hope to hear from you soon!! - Laurabeth P."
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John Vujakovich

June 13, 2025

5  out of  5
rating by John Vujakovich
"Today I had the pleasure of speaking with Nailah Alexandre from the Smyrna, State Farm office. Not only did she give me an amazing quote on my insurance but she took the time to discuss the relocation process to me and pointed out several key factors that were very helpful. Meeting with Nailah today confirmed my decision to continue with State Farm as a 20+ year partner. Thank you Nailah!"
We responded:
"Thanks for the kind words, John! We're so thrilled you enjoyed your experience talking with Na'ilah and can continue forward with us. :) - Laurabeth P."
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Roubens Paul

June 13, 2025

5  out of  5
rating by Roubens Paul
"This team is super helpful and always answers. Nailah super helpful!"
We responded:
"Thanks a ton, Mr. Roubens! Glad she was able to help. - Laurabeth P."
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Erica Dukes

June 13, 2025

5  out of  5
rating by Erica Dukes
"Such an amazing experience here!"
We responded:
"We appreciate you, Erica! Thank you! - Laurabeth P."
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Luh Zay

June 13, 2025

5  out of  5
rating by Luh Zay
"Reliable and Easy to Work With I’ve had a good experience with State Farm. My local agent is responsive and helpful, and their rates were competitive, especially with bundling. The app is user-friendly, and claims are generally smooth. Only downside was a minor delay with one claim and the Drive Safe & Save app feels a bit intrusive. Overall, solid coverage and great service."
We responded:
"We really appreciate your review and we're happy that we're able to take good care of you. Thank you for bringing that to our attention and for your feedback. We are here to assist and help with anything you may need. Hope to talk with you soon!! - Laurabeth Pettigrew."
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BLOOM BURDEN

June 12, 2025

5  out of  5
rating by BLOOM BURDEN
"GREAT Staff at this State Farm. More than happy with the service."
We responded:
"Happy to hear you liked our service! We appreciate you! - Laurabeth P."
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Mitchelle Charles

June 12, 2025

5  out of  5
rating by Mitchelle Charles
"I worked with Nai , and her customer service is TOP tier !"
We responded:
"Delighted that you found great support from Nai! Thank you! - Laurabeth P."
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Kennedi King

May 23, 2025

5  out of  5
rating by Kennedi King
"I greatly appreciate Erica , she was very nice and helpful and answered all my questions."
We responded:
"Erica will be happy to hear her good work has been highlighted. She's a great team member and so happy you were taken care of! We appreciate you! - Laurabeth P."
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Angelo Guevara-Malavé

May 23, 2025

5  out of  5
rating by Angelo Guevara-Malavé
"My wife and I have been loyal customers for many years now and every call or update is thorough and welcoming. It's a pleasure working with their team."
We responded:
"Always a pleasure working with you and your family. We are here for any of your needs. Thank you for trusting us with your insurance needs. - Laurabeth P."
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Myia S.

May 23, 2025

5  out of  5
rating by Myia S.
"Had a great experience with this company! Erica was especially kind and informative—she made everything easy to understand and helped the process go smoothly. Highly recommend!"
We responded:
"Thank you for the review, Myia!! Erica is absolutely one of our best and it's great to hear we took good care of you. - Laurabeth P."
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Maureen Alvarez

May 23, 2025

5  out of  5
rating by Maureen Alvarez
"Nailah was so easy to talk to and truly understood my needs for my policy."
We responded:
"Thank you, Maureen :) Na'ilah and the team are happy to help with anything!! - Laurabeth P."
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Kiara Alvarez

May 23, 2025

5  out of  5
rating by Kiara Alvarez
"Nailah is awesome and helpful ! Highly recommend"
We responded:
"We agree she's one of the best!! I appreciate you taking the time to review us, Kiara! Thank you!! - Laurabeth P."
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April Champion

May 7, 2025

5  out of  5
rating by April Champion
"Highly recommend working with this team!! Very thorough and top notch!"
We responded:
"We do our best for our customers. Thank you very much, April!! - Laurabeth P."
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rummel victor

May 6, 2025

5  out of  5
rating by rummel victor
"They’re awesome !"
We responded:
"We appreciate it, Rummel!! - Laurabeth P."
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Jacqueline Daniels

April 29, 2025

5  out of  5
rating by Jacqueline Daniels
"This group of ladies is amazing. They will work with you and explain everything completely before signing you up. I appreciate them taking the time and showing they really care."
We responded:
"We're here to support and take care of you!! Thank you for your lovely words. Call us or message us if you need anything! - Laurabeth P."
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William Whatley

April 25, 2025

5  out of  5
rating by William Whatley
"Nailah was super helpful with my renters insurance! I filled almost everything out incorrectly and she fixed it for me the same hour so that I could sign a lease. 10/10 would recommend"
We responded:
"Happy that Na'ilah could take care of that for you!! We are more than happy to help you!! Thank you! - Laurabeth P."
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Clue More

April 23, 2025

5  out of  5
rating by Clue More
"Nai and the ladies here are amazing!"
We responded:
"Much appreciated!! - Laurabeth P."
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Bobby Herrington

April 23, 2025

5  out of  5
rating by Bobby Herrington
"Staff is amazing especially Nailah. She’s the sweetest."
We responded:
"Thank you, Bobby!! - Laurabeth P."